Define what must continue from customer and regulator points of view, with explicit tolerance for disruption.
Pattern Description
Define what must continue from customer and regulator points of view, with explicit tolerance for disruption.
Signals / Evidence
Framework signals: resilience shifts from ‘can you recover?’ to ‘can you absorb disruption without breaching declared impact tolerances’; critical-service granularity and dependency mapping are needed.
Risk Drivers That Made the Pattern Emerge
Technical recovery metrics do not show customer harm; services are restored technically but unavailable to customers; regulators demand service-level evidence.
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